01What to include in your request
Tell support your country, the device you want to use and several channels or titles you would like to test. That information makes it easier to confirm a compatible setup and gives your trial a clear purpose.
Trial availability and eligibility are confirmed in the WhatsApp conversation. Requesting a trial is not the same as completing a paid subscription.
- Your viewing country
- Television or streaming device
- Preferred channels or titles
- Any setup question you already have
02Use the 24 hours properly
Check live television at peak time, open several movies or episodes, search the catalogue and test the player on your main screen. If other people normally use the home connection, keep that normal activity running during part of the test.
Quality can vary by listing. A useful trial checks more than one source rather than treating a single programme as representative of the complete service.
03Choose only after the test
After the trial ends, compare the one-month, six-month and annual passes. Confirm the final price, billing method, connection limit and applicable terms before paying.